Shipping policy
At Yujisu, we offer tracked shipping on all orders worldwide so you can follow your parcel every step of the way.
Processing Times
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Orders are typically processed and dispatched within 24–72 hours (business days) after payment is confirmed.
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During peak periods (sales, holidays, product launches), processing may take up to 5 business days.
Shipping Rates & Free Shipping
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Free standard shipping on all orders over $99 [USD or your currency].
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For orders below this threshold, standard shipping is a flat rate of $5.95–$6.95, depending on the products and quantity in your cart.
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Priority/express shipping options (where available) are calculated at checkout based on your destination.
Estimated Delivery Times
Estimated delivery times are in business days and begin after your order has been dispatched. Times are approximations and can vary due to carrier delays or customs inspections.
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United States: 7–12 business days
These timeframes are estimates only and do not include any delays caused by customs clearance or local postal issues.
Order Tracking
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Once your order ships, you’ll receive an email with your tracking number and tracking link.
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Tracking details may take up to 24–72 hours to update after dispatch.
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If you do not receive tracking information, or if the link doesn’t work, please contact us and we’ll assist you.
Customs, Duties & Taxes
For international orders, your shipment may be subject to customs duties, taxes, or handling fees once the package arrives in your country.
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These charges are not included in our product prices or shipping fees and are the responsibility of the recipient.
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Customs policies vary by country; please check with your local customs office for more details.
Delays, Lost, or Problem Orders
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Shipping times can be affected by factors outside our control (extreme weather, customs inspections, carrier backlogs).
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If your order is significantly delayed or appears lost, contact us with your order number and tracking information so we can investigate with the carrier.
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If there’s a problem with your tracking number or you haven’t received tracking within a reasonable time, reach out and we’ll help resolve it.
Changes to This Policy
We may update this Shipping Policy from time to time to reflect changes in our logistics partners, shipping rates, or legal requirements. Any updates will be posted on this page with a revised “Last updated” date.
Last updated: April 4, 2026